(2)  
Option 6 - Surplus Menu

(3)  
Option 7 - Surtrans

(4)  
Option 3 - Return from direct sale (Transact 18)

H.  Return part into system, using sales order and 'RMA' number as a reference number. If returning to the shelf please verify bin location is in 'LOCINQ' for 'SUR' location. Stamp the 'RMA' with the entered stamp and date to show entry has been completed in the AS400 system. Make sure part number is added to the 'ILS', Inventory Locator Service, if returning unit to the shelf.
I.  If the unit was deemed BER, beyond economical repair, per a FAA repair facility then the item will need to be scrapped. Please follow scrap procedures.

J.  One copy of the 'RMA' needs to be filed in the customer file, one copy to accounting, one copy to the weekly sales orders file, and the original filed into the 'RMA' logbook.
K.  AMES, Inc. Storekeepers will stock the part and update the inventory system.
12.  Repair Order Process
A. AMES Material Services, Inc. accepts the use of AMES, Inc. Approved Vendors.
(1)  The AMES, Inc. Approved RO Vendors List can be viewed by accessing Wings Vendor Inquiry.
NOTE: This list contains all vendors that are approved by AMES, Inc.
B.  When a component is received for repair from a customer, the Storekeeper will follow the receiving procedure in Chapter 08 of this manual.
C.  Once the component’s have been received, the Storekeeper will put them on the “awaiting repair” shelf.
D.  If the component in need of repair is being sent to AMES, Inc. Component Repair Station, the service representative will create the Work Order in PMI. This will allow time and materials to be tracked and charged to the repair.
E.  Once the Work Order is created, the component’s will be routed to the AMES, Inc. Component Repair Station for repair.
F.  All maintenance and alterations of aircraft, powerplants, and components brokered to AMES Material Services, Inc. that are having work accomplished by an approved vendor other than AMES, Inc. Component Repair Station,will be created on a handwritten repair order.
G.  Once the component’s have been received from the repair station, the Storekeeper will put them on the “incoming from repair” shelf.
H.  The service representative will review the documentation to ensure the customers request has been met. The service representative will then approve the component’s for shipping.

I. Once a component is approved for shipping, it will be done in accordance with the shipping procedures in Chapter 13 of this manual.

RECEIVING PARTS AND MATERIALS
1.  General
A.  This section outlines policy and procedure for the receiving of all components and/or materials acquired by AMES Material Services, Inc. Material Services Receiving is the starting point for all components and materials stored in and sold from Material Services. All components/materials being delivered must meet the set standard for the order being filled. An examination of shipping tickets/packaging slips and supporting documentation accompanying the components/materials to be received and/or stocked in AMES Material Services, Inc.
　
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