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A FOM system requires, as any system, dedicated personnel, with ad hoc tools and facilities to perform specified tasks. These mandatory "components" act in conformity with process defining activities, interactions with other departments and conditions of performance.
Human Resources
Depending on the airline structure a specific Flight Operations Monitoring department can be created. Otherwise, the FOM team can be incorporated in the Flight Safety or Quality Assurance Departments.
The size of the team involved in the FOM system will be defined in relation with the airline operations' complexity (size and organization of the airline, the technology that will be implemented to record and analyze information). In all cases, three functions have to be manned: FOM Manager, Flight Operation Analyst and a System Engineer (to cover FDM aspects).
The FOM Manager is responsible for the overall management, administration, security, and maintenance of the FOM program.
FOM Manager duties are:
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Interface with the Authority, vendors, and other entities

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Address the FOM data needs and reporting requirements of Flight Operations, Training,

FOM OVERVIEW
and Safety departments
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Coordinate with maintenance engineering regarding Flight Data Acquisition

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Coordinate actions concerning problems discovered during data analysis

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Develop and maintain appropriate documentation to support FOM operations

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This documentation will be used to provide reference for the process and facilitate any personnel transitions that may occur

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Maintain an archive of the data and results that come from the FOM program

Qualifications required for the FOM Manager position are:
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Good knowledge of global organization and corporate practices

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Excellent knowledge of System Management

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Knowledge in aeronautic principles and technology

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Computer literacy

Note: It is essential that the post holder has the trust of both crew and managers with respect to integrity and good judgment.
The Flight Operation Analyst is a pilot, type rated on the aircraft, and having extensive knowledge of the airline's routes, aircraft characteristics, airline SOPs, safety requirements, and various operational environments. He/She is responsible for the operational aspects of the analysis.
Flight Operation Analyst duties are:
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Confirm events for operational validity

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Review high risk events in detail, contacting crews through agreed procedure if
necessary

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Participate in producing statistical reports, safety trend and risk analysis

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Include operational comments an/or suggestions in reports when appropriate

Qualifications required for Flight Operation Analyst position are:
　
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