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Performance Management
􀀴Flight Deck Technologies
􀀴Maintenance
A project supported by AIRBUS and the CAAC
A project supported by AIRBUS and the CAAC
June 2007
Knowledge integration
5 parallel tasks
􀀴 Knowledge management system
􀀴 Network of experts / Industry cluster
􀀴 Implementation requirements
􀀴 Transforming operational knowledge into new
design
􀀴 Human factors as driver of innovation
A project supported by AIRBUS and the CAAC
June 2007
Knowledge
Management
System
WP 1.1
Network &
cluster
WP 1.2
Implementation
requirements
WP 1.3
Transforming
operational
knowledge into
design
WP 1.4
Innovation
evaluation
WP 1.5
Usability of
knowledge
including language
Data gathering
across life-cycle
User network
HuFAG
Knowledge transfer
requirements
ŌCommunity of
practiceÕ
Learning
environment
Lectures &
Training
workshops
Training and
competence
Knowledge
transformation
Knowledge
transformation
Cultural
comparisons
Model of
transformation
process
Evaluation of all
activities against
innovation model
Knowledge Users Learning Transformation Innovation
Knowledge
database
Stakeholders
& Users
A project supported by AIRBUS and the CAAC
A project supported by AIRBUS and the CAAC
June 2007
Flight operations system design and
performance management
􀀴 Integrated performance management and
process improvement
􀂃 Integrate human factors in process redesign
􀂃 Build on LOSA but link to improvement
􀂃 Integrate human performance and flight data
􀀴 Target 2 operational phases
􀂃 Flight - approach
􀂃 Ground - dispatch
A project supported by AIRBUS and the CAAC
June 2007
Flight operations - WP phases
􀀴 Phase 1 - Integrated model development
􀂃 Process analysis and redesign (including HF requirements)
􀂃 Performance assessment and feedback
􀀴 Phase 2 - Full scale trial
􀂃 Evaluation of existing processes and performance
􀂃 Process redesign and implementation
􀂃 Evaluation of impact on performance
􀂃 Review and adjust process design and performance assessment
􀀴 Phase 3 - Validation
􀂃 Regional comparison trials (NW, SW, SE & NE Europe)
􀂃 European model of performance management and system
improvement
A project supported by AIRBUS and the CAAC
A project supported by AIRBUS and the CAAC
June 2007
Flight deck technologies
􀀴 Reduced crew concepts
􀀴 Benefits of new technologies to human operation
􀀴 HF requirements for integration of technologies
􀀴 Variety of technologies
A project supported by AIRBUS and the CAAC
June 2007
Flight deck technologies - WP stages
􀀴 Identification and selection of technologies to be
evaluated
􀀴 Evaluation of technologies
􀀴 Improvements in technology implementation,
design analysis, and evaluation methods
􀀴 Evaluation of improved technologies
A project supported by AIRBUS and the CAAC
A project supported by AIRBUS and the CAAC
June 2007
Maintenance
􀀴 Research to date in the ADAMS, AMPOS and ADAMS-2 projects have
supported the development of a range of analytical tools and methods
supporting design for maintainability, for monitoring performance and
for managing operational safety and quality.
􀀴 Life-cycle approach from design to operation
􀀴 HF in design
􀂃 Build on ADAMS-2 design support tools
􀂃 Traceability of requirements through design process
􀂃 VR design support
􀂃 Capture feedback from operations
􀀴 Operations
􀂃 Develop ADAMS-2 integrated quality & safety tools
􀂃 Implement and evaluate improvements
􀂃 Model the change process
A project supported by AIRBUS and the CAAC
June 2007
Objectives 1
To assess the effectiveness and efficiency of
existing tools and methods, from the Human
Factors viewpoint, for supporting maintenance
processes
Including design and implementation of new
technologies, management and auditing of
operations and workplaces.
A project supported by AIRBUS and the CAAC
　
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