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-- The exits are located on both sides of the cabin:
. At the front
. (pause)
. At the center
. (pause) and
. At the rear of the cabin.
. (pause)
-- EMERGENCY EXIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INDICATE
Note: Depending on their Assigned Briefing Area, the Cabin Crewmember
performs the applicable gesture.
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 5
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
Cabin Crew Briefing
08.110
SEP 13/07
A
A
NOC 08110 04497 0001
TR1 A318/A319/A320/A321 FLEET CCOM Page 2 of 5
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
Cabin Crew Briefing
08.110
SEP 13/07
B
B
NOC 08110 04498 0001
TR1 A318/A319/A320/A321 FLEET CCOM Page 3 of 5
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
Cabin Crew Briefing
08.110
SEP 13/07
C
C
NOC 08110 04499 0001
TR1 A318/A319/A320/A321 FLEET CCOM Page 4 of 5
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
Cabin Crew Briefing
08.110
SEP 13/07
D
D
NOC 08110 04500 0001
All gestures should be repeated twice, in order to perform that will attract the
passengers’ attention.
TR1 A318/A319/A320/A321 FLEET CCOM Page 5 of 5
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
GSM ON BOARD SYSTEM
08.120
SEP 13/07
NOT APPLICABLE
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 1
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
TABLE OF CONTENTS
09.000
JAN 08/08
09.010 INTRODUCTION
-- GENERAL INFORMATION 1
-- PRESENTATION 2
09.020 FIRE PROTECTION
-- GUIDELINES FOR IN-FLIGHT SMOKE AND FIRE
MANAGEMENT
1
-- CLASSES OF FIRE 3
-- AWARENESS TO SMOKE IN HIDDEN AREAS 6
-- AREA SPECIFIC FIRES 8
-- FIRE FIGHTING ROLE DEFINITION 11
-- BASIC FIRE FIGHTING PROCEDURE 13
-- CABIN SMOKE/FIRE PROCEDURE ’HIDDEN AREA’ OR
’UNKNOWN SOURCE’
15
-- LAVATORY SMOKE/FIRE PROCEDURE 16
-- PAX SEAT SMOKE 19
-- GALLEY SMOKE 20
-- OVEN SMOKE 21
-- OVERHEAD BIN SMOKE/FIRE PROCEDURE 22
09.025 EMERGENCY COMMUNICATIONS
-- EMERGENCY CALLS 1
-- PLANNED EMERGENCY LANDING 2
-- UNPLANNED EMERGENCY LANDING 7
09.030 EMERGENCY CABIN EVACUATION
-- EVACUATION GUIDELINES 1
-- COCKPIT-ASSIGNED DUTIES FOR EVACUATION 7
-- CABIN CREW-ASSIGNED AREAS FOR EVACUATION 8
-- EMERGENCY PASSENGER DOOR OPERATION 9
-- TO OPEN THE OVERWING EXIT 11
-- CABIN PREPARATION FOR PLANNED ON GROUND
EVACUATION
12
-- ON GROUND EVACUATION 14
-- PRECAUTIONARY EVACUATION 16
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 2
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
TABLE OF CONTENTS
09.000
JAN 08/08
-- CABIN PREPARATION FOR DITCHING 18
-- EVACUATION ON WATER 20
09.040 EMERGENCY COCKPIT EVACUATION
-- COCKPIT EVACUATION THROUGH WINDOW 1
-- COCKPIT EVACUATION THROUGH COCKPIT DOOR 2
09.050 DEPRESSURIZATION
-- CABIN DEPRESSURIZATION 1
09.055 TURBULENCE MANAGEMENT
-- TURBULENCE MANAGEMENT 1
-- CABIN CREW PROCEDURES 3
-- ANTICIPATED TURBULENCE PROCEDURES 5
-- UNANTICIPATED TURBULENCE PROCEDURES 7
-- POST TURBULENCE DUTIES 8
09.070 MISCELLANEOUS
-- FLIGHT CREWMEMBER INCAPACITATION 1
-- FLIGHT CREWMEMBER’S CHECK-LIST USE 3
-- BOMB ON BOARD 4
-- SINGLE BLADE LAVATORY DOOR EMERGENCY
OPERATION
10
-- BI-FOLDING LAVATORY DOOR EMERGENCY OPERATION 11
-- REJECTED TAKEOFF 12
TR1 A318/A319/A320/A321 FLEET CCOM Page 2 of 2
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
INTRODUCTION
09.010
SEP 13/07
GENERAL INFORMATION
ALL
Abnormal/Emergency procedures are actions that must be taken by the cabin
crew after a failure.
The CCOM’s Abnormal/Emergency procedures are those recommended by Airbus
as operational guidelines.
Standard operating procedures and Abnormal/Emergency procedures should be
developed in accordance with Operator policies, procedures and local Aviation
Authority requirements.
Abnormal/Emergency procedures are synchronized with the FCOM 3.02 (Flight
Crew Operating Manual) procedures, requiring flight and cabin crews to
communicate and cooperate.
Abnormal/Emergency procedures, specific to the cabin crew, concern smoke/fire
fighting, depressurization, etc.
Aviation Authorities do not certify the Abnormal/Emergency procedures.
　
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