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6,500 130 523 494 467 442 423 403 386
6,000 130 508 479 452 426 407 388 371
51OM-00-01
HOLDING FUEL
ANTI-ICE SYSTEMS ON
SPEED BRAKES RETRACTED GEAR AND FLAPS UP
TOTAL POUNDS PER HOUR
WEIGHT PRESSURE ALTITUDE - FEET
LBS KIAS SEA LEVEL 5,000 10,000 15,000 20,000 25,000 30,000
8,500 160 673 641 614 585 560 538 517
8,000 160 659 627 600 572 548 525 504
7,500 160 647 615 587 560 536 513 492
7,000 160 635 603 575 548 525 501 480
6,500 160 624 591 564 536 514 490 469
6,000 160 614 581 554 526 503 480 459
51OM-00-02

CHAPTER 21
COCKPIT RESOURCE MANAGEMENT
CONTENTS
Page
INTRODUCTION................................................................................................................. 21-1
CREW CONCEPT BRIEFING GUIDE ............................................................................... 21-3
Description.................................................................................................................... 21-3
COMMON TERMS .............................................................................................................. 21-3
Pretakeoff Briefing (IFR/VFR)...................................................................................... 21-3
Crew Coordination Approach Sequence........................................................................ 21-5
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ILLUSTRATIONS
Figure Title Page
21-1 Situational Awareness in the Cockpit .................................................................... 21-2
21-2 Command and Leadership ..................................................................................... 21-2
21-3 Communication Process......................................................................................... 21-4
21-4 Decision-Making Process ...................................................................................... 21-4
21-5 Crew Performance Standards................................................................................. 21-6
TABLES
Table Title Page
21-1 Altitude Callouts—Enroute.................................................................................... 21-8
21-2 Altitude Callouts—Approach (Precision).............................................................. 21-8
21-3 Altitude Callouts—Approach (Nonprecision) ....................................................... 21-8
21-4 Altitude Callouts—Callouts of Significant Deviation ........................................... 21-8
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INTRODUCTION
This chapter describes crew resource management program. Information is provided on
the crew concept briefing guide and altitude callouts between pilots.
CHAPTER 21
COCKPIT RESOURCE MANAGEMENT
(CRM)
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CAPTAIN
INDIVIDUAL
S/A
COPILOT
INDIVIDUAL
S/A
IT's UP TO YOU!
CLUES TO IDENTIFYING:
• Loss of Situational Awareness
• Links in the Error Chain
HUMAN OPERATIONAL
1. FAILURE TO MEET TARGETS
2. UNDOCUMENTED PROCEDURE
3. DEPARTURE FROM SOP
4. VIOLATING MINIMUMS OR LIMITATIONS
5. NO ONE "FLYING AIRPLANE"
6. NO ONE "LOOKING OUT WINDOW"
7. COMMUNICATIONS
8. AMBIGUITY
9. UNRESOLVED DISCREPANCIES
10. PREOCCUPATION OR DISTRACTION
11. CONFUSION OR EMPTY FEELING
12.
Remember
2 + 2 = 2
- or -
2 + 2 = 5
(Synergy)
GROUP
S/A
Figure 21-1. Situational Awareness in the Cockpit
LEADERSHIP STYLES
PARTICIPATION
LOW HIGH
AUTOCRATIC
STYLE
(EXTREME)
DEMOCRATIC
LEADERSHIP
STYLE
AUTHORITARIAN
LEADERSHIP
STYLE
LAISSEZFAIRE
STYLE
(EXTREME)
Command — Designated by Organization
— Cannot be Shared
Leadership — Shared among Crewmembers
— Focuses on "What's right," not "Who's right"
Figure 21-2. Command and Leadership
CREW CONCEPT BRIEFING GUIDE
DESCRIPTION
Experience has shown that adherence to SOPs helps to enhance individual and crew cockpit situational
awareness and will allow a higher performance level to be attained. Our objective is
for standards to be agreed upon prior to flight and then adhered to, such that maximum crew
performance is achieved. These procedures are not intended to supercede any individual company
　
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