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5.11.1.1  Rationale: If lessons are to be learnt and remedial action is to be taken promptly, safety occurrences need to be investigated in a timely manner by the organisation. This activity should be additional to any statutory reporting requirements (893).
5.11.1.2  The Service Provider should have in place a process for investigating potentially safety significant occurrences, identifying any failure of the Service Provider’s management of safety, and take corrective action if required (894).
5.11.1.3  Under the Mandatory Reporting Requirements of the ANO and CAP382, 'reportable occurrences' shall be reported to the CAA (895).
5.11.1.4 The Service Provider should address the responsibilities and mechanisms that control the reporting, recording, analysis and dissemination of data relating to MORs, incidents, occurrences and failures (896). These should include:
a) Interface to external organisations (897).
b) Internal reporting paths (898).
c) Responsibilities (899).
d) Auditing of process (900).
e) Notification of incidents to the CAA (901).

5.11.1.5  Corresponding arrangements should include regular communication to amass, assess and clear safety concerns (902).
5.12  Safety Surveys
5.12.1  Within the operation of the SMS, the Service Provider shall ensure that safety surveys are carried out as a matter of routine, to recommend improvements where needed (903), to provide assurance to managers of the safety of activities within their areas (904) and to confirm conformance with applicable parts of their Safety Management Systems (905).
5.12.2  Rationale: A safety audit is the pro-active safety management mechanism by which any risks within the organisation’s operation are identified and controlled.
5.12.3  The Service Provider should consider detailing the arrangements for the Implementation, Planning, Analysis, Dissemination of Audit Results and Rectification or Enforcement Action in respect of faults found (906).
5.12.4  The Service Provider should consider documentation that details the policy and arrangements for auditing the effectiveness and implementation of the SMS at various levels in the organisation (907).
5.12.5  The Service Provider’s safety auditing should be based on the objective of determining the safety consequences if the person, function, facility, procedure or structure failed to perform the pre-planned operational requirements (908).
5.12.6  The Service Provider should define and ensure the competency of the persons responsible for the safety audit, together with reporting and enforcement arrangements (909). Enforcement arrangements should be applicable to the accountabilities assigned to the various levels and areas in the Service Provider’s organisation (910). The reason for the rejection of any safety survey recommendations should be documented and held centrally (911).
5.13  Safety Monitoring
5.13.1  Within the operation of the SMS, the Service Provider shall ensure that methods are in place to detect changes in systems or operations which may suggest any element is approaching a point at which acceptable standards of safety can no longer be met and that corrective action is taken (912).
5.13.2  Rationale: Safety performance can deteriorate, or the operational environment can change over time. Such events need to be detected and managed, proactively and reactively, to ensure that adequate safety performance continues to be achieved.
5.13.3  The Service Provider should consider the responsibilities, mechanism, authorities and recording arrangements for the collection, analysis and circulation of data to confirm that the safety objectives (where defined) of reliability, integrity and availability continue to be met (913).
5.14  Safety Records
5.14.1  Within the operation of the SMS, the Service Provider shall ensure that the safety records are maintained throughout the SMS operation as a basis for providing safety assurance to all associated with, responsible for or dependent upon the services provided, and to the safety regulatory authority (914).
　
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本文鏈接地址：CAP 670 Air Traffic Services Safety Requirements 1(44)