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b) Access. Although access to all details stored in the database would be ideal, not all users require
such access. The structure and complexity of the database will influence the choice of any particular
query tools.
15-20 Safety Management Manual (SMM)
c) Performance is a measure of how efficiently the system operates. It depends on such considerations
as:
1) how well the data are captured, maintained and monitored;
2) whether the data is stored in formats that facilitate trend or other analyses;
3) the complexity of the database structure; and
4) the design of the host computer system (or network).
d) Flexibility is dependent on the system’s ability to:
1) process a variety of queries;
2) filter and sort data;
3) use binary logic (i.e. the system can deal with “AND/OR” conditions such as “all pilots who are
captains and have 15 000 hours of experience”, or “all pilots who are captains or have
15 000 hours of experience”);
4) perform basic analysis (counts and cross-tabulations);
5) produce user-defined outputs; and
6) connect with other databases to import or export data.
15.10.19 Costs vary with individual organization requirements. The price charged by some system
vendors is a flat fee, which allows multiple users on any one licence. Alternatively, with other system
vendors, the rate increases depending on the number of authorized users. The purchaser should take into
consideration such associated cost factors as:
a) installation costs;
b) training costs;
c) software upgrade costs;
d) maintenance and support fees; and
e) other software licence fees that may be necessary.
15.11 SAFETY MANAGEMENT MANUAL
15.11.1 A safety management manual provides management with a key instrument for communicating
the organization’s approach to safety to the whole organization. The manual should document all aspects of
the SMS, including the safety policy, safety procedures and individual safety accountabilities.
Chapter 15. Practical Considerations for Operating a Safety Management System 15-21
15.11.2 The safety management manual should include, inter alia:
a) document control procedures;
b) scope of the SMS;
c) safety policy;
d) safety accountabilities;
e) hazard identification schemes;
f) safety performance monitoring;
g) safety assessment;
h) safety auditing;
i) safety promotion; and
j) safety organizational structure.
15.11.3 The safety management manual should be a living document, reflecting the current status of
the SMS. The SM will likely be responsible for the development of the safety management manual. The
manual should be written so that it reflects the intent and processes of the SMS. Thus, a significant change
to the SMS will require an update of the safety management manual.
15.11.4 The safety management manual should be kept as short and concise as possible. Any
information that changes regularly should be put into appendices. This includes, for example, names of
personnel assigned specific safety responsibilities.
— — — — — — — —
15-APP 1-1
Appendix 1 to Chapter 15
SAMPLE JOB DESCRIPTION FOR
SAFETY MANAGER
Overall purpose
1. The safety manager (SM) is responsible for providing guidance and direction for the operation of the
organization’s safety management system.
Dimension
2. The position requires the ability to cope with changing circumstances and situations with little
supervision. The SM acts independently of other managers within the organization.
3. The SM is responsible for providing information and advice to senior management on matters
relating to safe operations. Tact, diplomacy and a high degree of integrity are prerequisites.
4. The job requires flexibility as assignments may be undertaken with little or no notice and outside
normal work hours.
Nature and scope
5. The SM must interact with operational personnel, senior managers and departmental heads
throughout the organization. The SM should also foster positive relationships with regulatory authorities,
agencies and service providers outside the organization. Other contacts will be established at a working
level as appropriate.
Qualifications
6. The suggested attributes and qualifications include:
a) broad operational knowledge and experience in the functions of the organization (e.g. aircraft
operations, air traffic management and aerodrome operations);
b) sound knowledge of safety management principles and practices;
c) good written and verbal communication skills;
d) well-developed interpersonal skills;
e) computer literacy;
　
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