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The Captain’s brief was interactive but not very thorough (“marginal” SOP briefing). He failed to
note the closure of the final 2000’ of their departing runway (28R) due to construction. Taxiways
B7 and B8 at the end of the runway were also out. The crew was marked “poor” in contingency
management because there were no plans in place on how to deal with this threat in the case of a
rejected takeoff. Lucky it was a long runway.
1 2 3 4
Poor
Observed performance
had safety implications
Marginal
Observed performance
was barely adequate
Good
Observed performance
was effective
Outstanding
Observed performance
was truly noteworthy
Planning Behavioral Markers Rating
SOP BRIEFING The required briefing was interactive
and operationally thorough
— Concise, not rushed, and met SOP
requirements
— Bottom lines were established
2
PLANS STATED Operational plans and decisions were
communicated and acknowledged
— Shared understanding about plans —
“Everybody on the same page” 3
WORKLOAD
ASSIGNMENT
Roles and responsibilities were defined
for normal and non-normal situations
— Workload assignments were
communicated and acknowledged 3
CONTINGENCY
MANAGEMENT
Crew members developed effective
strategies to manage threats to safety
— Threats and their consequences were
anticipated
— Used all available resources to
manage threats
1
SAMPLE
FOR ILLUSTRATION PURPOSES ONLY
Appendix A. Examples of the various forms utilized by LOSA A-3
Copyright  2002 The University of Texas at Austin. All rights reserved.
Execution Behavioral Markers Rating
MONITOR / CROSSCHECK
Crew members actively monitored and
cross-checked systems and other crew
members
— Aircraft position, settings, and crew
actions were verified 1
WORKLOAD
MANAGEMENT
Operational tasks were prioritized and
properly managed to handle primary
flight duties
— Avoided task fixation
— Did not allow work overload 2
VIGILANCE Crew members remained alert of the
environment and position of the aircraft
— Crew members maintained situational
awareness 3
AUTOMATION
MANAGEMENT
Automation was properly managed to
balance situational and/or workload
requirements
— Automation setup was briefed to other
members
— Effective recovery techniques from
automation anomalies
Review / Modify Behavioral Markers Rating
EVALUATION OF
PLANS
Existing plans were reviewed and
modified when necessary
— Crew decisions and actions were
openly analyzed to make sure the
existing plan was the best plan
INQUIRY Crew members asked questions to
investigate and/or clarify current plans
of action
— Crew members not afraid to express a
lack of knowledge - “Nothing taken for
granted” attitude
3
ASSERTIVENESS Crew members stated critical
information and/or solutions with
appropriate persistence
— Crew members spoke up without
hesitation
SAMPLE
FOR ILLUSTRATION PURPOSES ONLY
A-4 Line Operations Safety Audit (LOSA)
Copyright  2002 The University of Texas at Austin. All rights reserved.
Takeoff / Climb
Cruise
Narrative
Your narrative should provide a context. What did the crew do well? What did the crew do poorly? How
did the crew perform when confronted with threats, crew errors, and significant events? Also, be sure to
justify your behavioral ratings.
Normal takeoff besides one error. As the crew started to clean up the aircraft, the FO called
“flaps up” before the flap retraction speed. The CA trapped the error and did not retract the flaps
until the proper speed.
After passing 10000’ all the way up to the TOC, the CA and FO failed to cross-verify multiple altitude
changes. There was no intention on part of the CA to verify. In addition, since it happened multiple
times, the observer coded it as an intentional noncompliance.
1 2 3 4
Poor
Observed performance had
safety implications
Marginal
Observed performance was
barely adequate
Good
Observed performance was
effective
Outstanding
Observed performance was
truly noteworthy
Execution Behavioral Markers Rating
MONITOR /CROSSCHECK
Crew members actively monitored and
cross-checked systems and other crew
members
— Aircraft position, settings, and crew
　
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