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b) ANS system/equipment
Operational impacts to end users/customers due to loss/degradation of
system/equipment services/evaluation of system performance
System/equipment operation (SMC re-configuration, restoration) (monitoring and
control)
User position functionality and operation
Facilities support
Facility power distribution configuration and operation
c) SMC tools, processes and procedures
ISO instructions and procedures (on-site quality control program)
Maintenance agreements with outside agencies
SMC general processes (NOTAM/accident/incident/EMI/ELT)
MMS/WS/etc. (operation/management/reports/logs/database)
d) Technology
Telecommunication, CNS/ATM technologies and principles
Computer, data communications and networking principles
Electromagnetic interference/antenna and cavity networks/RF propagation
e) Human Factors
Effective communication and coordination skills (oral and written)
Interpersonal skills (HHI)
TRM
HMI
Stress management
f) Risk assessment
13.3.4 SMC ATSEP competency - experience elements
13.3.4.1 The completion of the tasks listed below will confirm the work experience requirements for SMC
Competency. The completion of these tasks is in two stages:
a) skills development - where the qualified person (OJI) mentors and assists the candidate through
each of the tasks; and
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b) skills assessment - where the qualified person (OJI) assesses the candidates ability to perform the
task without assistance.
Under the OJM/OJI supervision, the SMC ATSEP shall be able to:
c) SMC logging/reporting (LR):
Demonstrate effective use of maintenance management system (MMS);
Demonstrate SMC accident/incident/unit investigation procedures (data/voice
security/release);
Demonstrate significant outage report process;
Demonstrate use of local SMC operations manual/ISO work instructions.
d) System monitoring/control (MC):
Demonstrate effective use of monitoring/control tools (WS, MCP’s, system/equipment
panels, etc.);
Demonstrate ability to gather user complaint data.
e) Coordinate release and restoration (RR) procedures (system and/or equipment):
Demonstrate ability to effectively prioritize multiple tasks in each of the following areas:
− CNS system/equipment;
− ATM system/equipment;
− Facility;
− Telecommunications;
− External agencies.
Demonstrate ability to issue various types of NOTAMs.
f) Problem isolation (PI) and service restoration:
Describe problem (correlation/interpretation of systems error messages and user
complaints);
Demonstrate use of tools/test equipment used in SMC problem isolation;
Describe operational impact to users (internal and external);
Demonstrate SMC system/equipment re-configuration/reload activities;
Verify service restoration in each of the following areas:
− CNS system/equipment;
− ATM system/equipment;
− Facility;
− Telecommunications;
− External agencies.
g) Position operation(PO) (routine/key operate tasks):
Communications system;
Situation display system;
Flight data processing system;
Information system.
h) Execution of site-specific (SS) TOC tasks:
Fire warden procedures;
Maintenance support function;
Technical advisory.
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13.4 ATSEP INSTRUCTOR TRAINING
13.4.1 Introduction
13.4.1.1 ATSEP training is covered in detail in this document. ATSEP training is specialized and usually not
available in conventional public training institutes. Therefore a requirement arises to train ATSEP in
becoming ATSEP instructors. This chapter provides the type of training the instructor must complete in
order to learn how to teach in a classroom and how to provide on-the-job training and coaching on
equipment.
13.4.2 Classroom instructional techniques
13.4.2.1 This course is designed for air traffic safety electronics personnel who are, or will be, involved in
classroom instruction. Each instructor should have special training in the form of a practical course which
aims to provide the basic instructional skills necessary for the efficient conduct of classroom training.
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