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etc. It is important to recognize that awareness is only a first step; classroom instruction alone will probably
not significantly alter ATSEP attitudes and behaviour in the long term.
14.3.2 This section includes nine parts:
14.1 Introduction to Human Factors;
14.2 Working knowledge and skills;
14.3 Psychological factors;
14.4 Medical;
14.5 Organizational and social factors;
14.6 Communication;
14.7 Stress;
14.8 Human error; and
14.9 Working methods.
Topic Intermediate Objectives
The students should be able to:
Level Content
Chapter 14 - Human Factors
14.1 Introduction to Human Factors
1. Introduction 1)
2)
Consider the necessity to
constantly extend his knowledge.
List factors which can affect
personal and team performance
2
1
Module objectives, Presentation
of the general concept of training
for Human Factors.
Impact on rapid evolution, new
technology, upgrade of systems,
new procedures
Psychological, medical,
physiological, social,
organizational, communication,
stress, human error, working
methods, to maintain knowledge
14.2 Working Knowledge and Skills
1. ATSEP
knowledge and
skills
1)
2)
3)
Explain the importance of
maintaining and updating
professional knowledge and skills
for ATSEP
Maintain and update professional
knowledge and skills to retain
competence in the technical and
operational environment
List the available means to
maintain professional knowledge
and skills
2
3
1
Assure safety, licensing
New system, new procedures,
monitoring system, maintenance
procedure, new technology,
upgrade of old system (radar,
navaids, communication,
processing, hardware, software)
Personal study, briefing,
seminars, courses, technical
periodic, technical books, OJT,
simulation, computer based
training, e-learning, visits
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127
Topic Intermediate Objectives
The students should be able to:
Level Content
14.3 Psychological
1. Cognitive 1)
2)
Describe the factors which
influence decision making
Relate human performance to
decision making
2
4
Stress, learning, knowledge,
fatigue, alcohol, drugs, distraction,
interpersonal relations, team
resource, management, working
environment, redundancies
Problems which will affect
decision making: problems related
to learning new things, problems
related to high level of
concentration, problems related to
high stress level and fatigue,
problems related to changes in
the working environment or in the
organization
14.4 Medical
1. Fatigue 1)
2)
3)
Describe the effect of fatigue on
human performance
Identify the influence on fatigue in
self and in others
Respond to indications of fatigue
in an appropriate manner
2
3
3
Lack of concentration, irritability,
frustration
Making frequent mistakes, unable
to concentrate, being of bad
humour all the time, sleeping
disorders, eating disorders
Take time off, rest for short period
of time consult professional help
2. Fitness 1)
2)
Interpret one's own fitness and
recognize signs of lack of
personal fitness
Describe actions to be taken
when aware of a lack of personal
fitness
5/1
2
Physical and mental fitness
3. Work
environment
1) Describe the influence of the work
environment
2 Work environment, ergonomics,
effects of noise, electromagnetic
waves, tools
4. Alcohol and drugs 2) Explain the influence of alcohol
and drugs on human performance
2 Nervous system, medication
14.5 Organizational and Social Factors
1. Human relation 1)
2)
Interpret the factor involved in
human relation and the factors of
work satisfaction
Apply social and Organizational
factor to work with other team
members
5
3
Feeling of being useful in the
organization, teamwork, being
listen to
Feeling of being part of the team,
leadership, respect of others
2. Team Resource
Management
3) State the principle and objectives
of TRM
1
Advance first edition (unedited) version – 30 August 2009
128
Topic Intermediate Objectives
The students should be able to:
Level Content
3. Group dynamics 1)
2
　
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