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Visit & Meet the KM Champions in Germany
Detailed Program - First KM Study Tour in Germany
Thursday April 30th.
KM: From Intellectual Capital Reporting to Web2.0
Time Topic Venue
11.00 Corporate Knowledge Management – Alibi only, or a
serious approach oriented towards value-adding processes?
The KM-Hypes are long over, the purely tool-orientation of KM and
the wish to freely share knowledge gives way towards pragmatic
and focused solutions.
A process-oriented KM approach supports knowledge workers
right in their daily work.
Experiences from the long road from “Intranet-Webmaster”
towards “KM Services to support the business”
„Knowledge Management“ is a contradiction: You can’t
manage knowledge! Even less by a so-called “Knowledge
Management Department“
But managers can create a framework for knowledge transfer and
knowledge sharing within their own environment!
Knowledge management is first of all a management task
The KM approaches at Schaeffler Group also use established
HRM tools like management training, MbO, employee feedback)
to sensitise and align the orientation of managers towards knowledge
Experiences from integration KM orientation into HRM
instruments
Mr. Paul Seren, Head of KM at Schaeffler Group
Mr. Seren studied Aerospace Engineering and joint Schaeffler
Group in 1990. He started working within the CAD-Application
Design Development and became Head of Software Development
for Document Management Systems at COI GmbH, a company
of the Schaeffler Group. Before assuming the role as Head
of Knowledge Management, he was Managing Director of the
COI GmbH.
Since 2001 Mr. Seren has been responsible for the development
and implementation of Knowledge Management.
Before joining the Schaeffler Group, he was as Technical Officer
responsible for Maintenance and Repair with the German Air
Force.
12.30 Lunch Break
13.30 With Web 2.0 technologies from central KM-approaches
to participative KM solutions – Learnings from 11 years
KM-experience within Siemens AG
Houston, Texas-based APQC has recognized Siemens for its outstanding
knowledge management. In addition to Siemens, the
rigorous requirements also were met by Hewlett-Packard, Shell,
Accenture, and the U.S. State Department. The object of especially
high praise by the APQC was the close integration of Web
2.0 software such as blogs and wikis with knowledge management
at Siemens.
17 Visit & Meet
More Details about the Hosts and Speakers and your Facilitators GO TO www.benchmarkingpartnerships.com.au and click on the highlighted URL links
Visit & Meet the KM Champions in Germany
Detailed Program - First KM Study Tour in Germany
Thursday April 30th.
KM: From Intellectual Capital Reporting to Web2.0
Time Topic Venue
13.30 Rapidly exchanging existing knowledge and making it available
to all employees is very difficult, especially in large companies
Knowledge Management at Siemens, however, is a tradition:
internal platforms on which project planners, sales personnel,
or researchers can inform themselves and others have existed
at the company for years. The advantage of these Web-based
technologies is that reference projects with their specification
and contact partners can be saved and researched.
One such application from (and for) the experts at Building Technologies
is “References@SBT.” It is especially useful for shortening
the tendering process in time-critical invitations to tender
while simultaneously improving quality for customers by optimally
utilizing knowledge and exchanging experience. One special
feature is a mashup integration, which makes possible a map
that clearly depicts all projects linked from Google Maps.
Working in cooperation with Corporate Communications, the
knowledge management experts at Siemens Corporate Technology
have also created the “Blogosphere” in the intranet. These
websites enable every Siemens employee worldwide to create
and maintain their own blog with just a few easy steps. Employees
from about 30 countries are already networking there. The
employees use this decentralized networking to display their expertise
internationally and to exchange information on businessrelated
topics.
Dr.-Ing. Manfred Langen, Knowledge Management and Business
Transformation, Siemens AG
Dr.-Ing. Manfred Langen works in the area Knowledge Management
at Siemens Corporate Research and Technology since
1996, where he has conducted several KM projects. He is responsible
for the competence area „Organisation and Knowledge
　
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