ALCOHOL AND OTHER DRUGS Qantas has worked closely with the Civil Aviation Safety Authority (CASA) to establish and implement alcohol and other drugs programs in the aviation industry and has incorporated changes to its existing Drugs and Alcohol Management Plan (DAMP). Key elements include: 

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a zero blood alcohol and drug free policy in all workplaces

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the unauthorised use, possession, sale, manufacture, solicitation or distribution of any alcohol or other drugs on Qantas premises, at anytime, is prohibited

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all employees and contractors must undergo alcohol and other drugs training and alcohol and drug testing where required, in accordance with the DAMP

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testing and stand down procedures for staff involved in an incident

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appropriate rehabilitation, return to work and monitoring programs are in place for staff testing positive

INVESTMENT IN TECHNOLOGY Qantas has a long history of installing the latest proven flight safety technology well in advance of mandated requirements. For example, Qantas maintains a flight data analysis program where extensive data from all flights is downloaded automatically and analysed for early warnings of potential safety and pilot training issues. By analysing data from every flight on a daily basis, it is possible to identify potential trends and to take appropriate actions before problems develop. Qantas has more than 15 years of experience with flight data systems and is recognised as a world leader in this area. 
SAFETY TRAINING Qantas maintains several training facilities equipped with the latest technology, including aircraft simulators. The Qantas Flight Operations Training Centre contains full flight simulators, emergency procedures cabin trainers, cabin service training equipment, a wet drill facility and emergency exit door trainers. Over and above technical training, Qantas is a world leader in the analysis and training of crew to address the human factors that can affect flight safety. For example, air safety experts have developed techniques to measure and improve the way crews manage human error, and Qantas has implemented a program of inflight observation and crew training to take advantage of this. Employee training provided through Qantas’ Centre of Service Excellence includes recurrent safety training.
QUALITY ASSURANCE  Qantas has successfully completed the International Air Transport Association’s (IATA) Operational Safety Audit (IOSA) and achieved IOSA Registration. The internationally recognised IOSA program is considered a global benchmark for airline safety and quality and involves examining over 900 internationally harmonised standards and recommended practices covering assessment of both operational management and control systems.
Qantas Airways Limited ABN 16 009 661 901
Further information and media releases can be found at the Qantas website: qantas.com
September 2010
　
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