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RISK AND RESILIENCE Qantas has a dedicated group of risk, threat and resilience experts, that constantly monitors the business and global environment to ensure the Group is prepared to respond to any number of internal and external crises. The team develops, manages, rehearses and provides operational coordination for the Group’s capability to respond to, and rapidly recover from, operational incidents including, more recently, the impact of the eruption of the Icelandic volcano on European airspace earlier in 2010, the H1N1 09 (Human Swine Influenza) pandemic in 2009, the 2008 terrorist attacks in Mumbai, and civil unrest in Bangkok in the same year. The  Risk and Resilience department also seeks to look ahead to identify and anticipate potential threats or risks and mitigate them through contingency planning and coordination with government and other industry partners.
Qantas Airways Limited ABN 16 009 661 901
Further information and media releases can be found at the Qantas website: qantas.com
September 2010

 

ENVIRONMENTAL SUSTAINABILITY AND FUEL EFFICIENCY
The Qantas Group is committed to actively managing its operations and growth in a sustainable manner and reducing its environmental impact, while balancing the concerns and interests of all of its stakeholders. A coordinated and sustainable development approach is taken to managing risk in this area, ensuring actions to mitigate one environmental impact do not have adverse counter effects. The Group has a specialist team responsible for advising on environmental and fuel efficiency issues and implementing programs across the business. In addition to applying the Group’s environmental strategy, the Qantas Environment and Fuel Conservation group:
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works with local communities to minimise aircraft noise around airports

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provides environmental management training, advice and support to Qantas Group employees

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provides recommendations on acquisition evaluations, including new businesses and new aircraft

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provides specialist environmental advice for major projects

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develops and oversees an environmental audit program

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liaises with key stakeholders, including government agencies, customers, supply chain partners and community groups on environmental issues

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implements and integrates environmentally efficient practices to ensure continual improvement in operational performance

IMPROVING ENVIRONMENTAL PERFORMANCE The Qantas Group is working towards a range of environmental performance improvement targets to be achieved by 2011. These include:

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fuel – deliver an improvement in fuel efficiency of an average 1.5 per cent per year to 2020 (measured as litres of fuel/100 revenue tonne kilometres)

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water – a 25 per cent reduction

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waste – a 25 per cent reduction in waste to landfill
　
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