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Print an office message WM/PRT/MSG-4/O
Set the sorting order of the agent queue index WM/ORD/TOP
WM/ORD/BOT
Set the sorting order of the office queue index WM/ORDO/TOP
WM/ORDO/BOT
Display statistics at the agent sign or terminal level WM/HST
Display statistics at the office level WM/HST/O
Fax Header Options
The entries below are used to manage agent message headers. To manage office message
headers, replace HDR with HDRO (this does not apply to the /ON and /OFF options).
Create a message header
including free-flow text
WM/ADD/HDR/FAX/GREETING/THANK YOU FOR
CHOOSING HAPPY HOLIDAYS TRAVEL
Include a logo in the header WM/ADD/HDR/FAX/WELCOME LETTER//LOGO LOGO NAME
Display a list of headers WM/DIS/HDR
Delete a header WM/DEL/HDR/FAX/GREETING
Amadeus Quick Reference Guide
168 Edition 8.0
Activate a header WM/HDR/ACT/FAX/GREETING
Deactivate a header WM/HDR/INA/FAX/GREETING
Turn the header function on WM/HDR/ON
Turn the header function off WM/HDR/OFF
© 2006 Amadeus s.a.s - All rights reserved 169
Amadeus Email
Sending a Document by Email
See Amadeus Invoice on page 157.
See Amadeus Itinerary on page 161.
See E-Ticket Itinerary Receipts (ITRS) on page 164.
Creating and Sending Emails
If your terminal does not support the @ symbol, enter the letters 'AT' instead. For example:
MRYAN AT AOL.COM. For terminals that do not support the _ (underscore) symbol, enter the
letter 'U' instead. For example: JOHN U SMITH@AMADEUS.NET.
A space before and after the 'AT' and the 'U' is mandatory. (ENTER) indicates that you must
press Enter to move to the next line.
Send an e-mail message with free-flow text WMP (ENTER)
EML MRYAN@AOL.COM; (ENTER)
FREE-FLOW TEXT (ENTER)
ON MANY LINES (ENTER)
LLLL/SEND
Send an e-mail message to multiple e-mail
addresses
WMP (ENTER)
EML MRYAN@AOL.COM; (ENTER)
EML JSMITH@MAIL.COM; (ENTER)
EML FPETERS@AOL.COM; (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL/SEND
Send an e-mail message with free-flow text
specifying the title
WMP (ENTER)
EML MRYAN@AOL.COM; (ENTER)
/TITLE YOUR TITLE HERE (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL/SEND
Create an e-mail message, append an invoice or
itinerary, and send
WMP (ENTER)
EML MRYAN@AOL.COM; (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL/SEND/APPEND-1
Send an e-mail message with free-flow text
using a nickname
WMP (ENTER)
EMLN MARY; (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL/SEND
Amadeus Quick Reference Guide
170 Edition 8.0
Send e-mail messages between Amadeus Email
users
WMP (ENTER)
AMD 00009268 (ENTER)
TEXT DESTINED FOR (ENTER)
AMADEUS E-MAIL USER (ENTER)
NO 00009268 (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL/SEND
Send an e-mail message and save a copy in the
Amadeus Email queue
WMP (ENTER)
EML MRYAN@AOL.COM; (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL/SEND/CPY
Create an e-mail message and store temporarily WMP (ENTER)
EML MRYAN@AOL.COM; (ENTER)
FREE-FLOW TEXT (ENTER)
LLLL
Display the pending message WM/MSG-P
Resume the creation of a stored message WM/RESUME
Cancel a stored message WM/CANCEL
Send a stored message WM/SEND
Save a stored message in the Amadeus Email
queue
WM/SAVE
Load a saved message from the Amadeus Email
queue
WM/LOAD-2
Retrieve a saved message from the Amadeus
Email queue
WM/FIND/2
Delete a saved message from the Amadeus
Email queue
WM/DELETE/2
Send an e-mail with an Amadeus display WM/FWD/EML TOM@AOL.COM
/AN08JANPARNCE
Save an Amadeus display in the Amadeus Email
queue
WM/GET/AN08JANPARNCE
Amadeus Email
© 2006 Amadeus s.a.s - All rights reserved 171
Creating and Managing Nicknames
These entries are used to manage the agent nickname list. To manage the office nickname list,
replace NIC with NICO.
Define a nickname WM/ADD/NIC/EML/MARY/MRYAN@AOL.COM
Define nickname with several addresses WM/ADD/NIC/EML/MARKETING/
EML MRYAN@AOL.COM, (ENTER)
EML JSMITH@MAIL.COM, (ENTER)
EML FPETERS@AOL.COM, (ENTER)
Display a nickname list WM/DIS/NIC
Delete a nickname WM/DEL/NIC/EML/MARY
Add an element to a nickname WM/ADD/NIC/EML/JACK/
AMADEUS@AMADEUS.COM
Update an element within a nickname WM/CHA/NIC/EML/JACK/4/
EML AMADEUS@AMADEUS.COM
Delete an element from a nickname WM/DEL/NIC/EML/JACK/1
Managing the Amadeus Email Queue
Display an agent queue index WM/MSG
Display an agent queue index for a different agent WM/MSG/12345A12
Display an office queue index WM/MSG/O
　
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