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with military organisations; support
to safety culture assessment and
improvement; SKYbrary developments;
data gathering and analysis; and support
to safety assessment deployment
and implementation.
34
REVIEW
Volcanic ash cloud
EUROCONTROL’s
response
Europe faced an unprecedented
shut-down of its airspace from
Thursday 15 April 2010 until
Wednesday 21 April, creating
severe disruption for both travellers
and air freight, owing to the
eruption of the Eyjafjallajökull
volcano in Iceland.
As a result, more than 100,000 flights
were cancelled, some 1.2 million travelers
were affected daily, 313 European
airports were paralysed, losing
close to €136 million (ACI Europe on
18/04) and the International Air Transport
Association (IATA) reported losses
of $1.7bn for the airlines.
During the crisis, EUROCONTROL’s
Central Flow Management Unit was
instrumental in coordinating with all
air traffic control centres, aircraft operators
and experts across Europe,
making sure that technical insights
were shared and all relevant players
informed of the evolving situation.
In the face of the crisis, a coordinated
response was developed by EUROCONTROL,
together with the European
Commission, several European
States, air navigation service providers
and technical experts, and agreed
by European Transport Ministers on
Monday 19 April. On the following
day, Tuesday 20 April, a revised harmonised
European approach allowing
flights – but only where safety
was not compromised – was put in
place across the entire European airspace.
This recovery phase itself raised the
major challenge of managing traffic
flows, as the situation remained very
fluid – both in terms of the demand
for flights and the availability of airspace.
EUROCONTROL’s CFMU demonstrated
its ability to take on such a
challenge and to do everything possible
to ensure that aircraft take to the
skies safely.
Over the coming months, a full review
of what happened – together with lessons
learnt – will take place. Immediately
after the crisis, EUROCONTROL,
the European Commission, States, air
navigation service providers, airlines
and experts were already pooling information
and making sure that the
lessons learnt from the crisis were
identified, shared and acted upon. n
Find out more in the volcanic ash cloud
section on our website homepage at
www.eurocontrol.int.
The CFMU acted as the focal point for
exchanging information and coordinating
remedial actions during the air traffic
disruptions in Europe. 6
Brian Flynn, Deputy Head Operations CFMU,
briefs a TV reporter on the air traffic situation
Skyway 53 Spring 2010 35
During the crisis,
EUROCONTROL’s
Corporate Communications
Unit handled
an unprecedented
number of phone
calls from the media,
organised daily press
conferences and sent
out air traffic updates
twice a day in order
to keep the media
informed of the
evolving situation.
The EUROCONTROL
website homepage
had over 160,000
views on Sunday 18
April. On Twitter,
the #ashtag
co-created by
Corporate
Communications
was one of the top
five trending topics
during the crisis.
From left to right: on Sunday 18 April, Diego Lopez Garrido (Spain’s Secretary of State for European Affairs), Siim Kallas, the Vice-President of the Commission,
responsible for transport, and senior teams from the European Commission met EUROCONTROL managers at the Organisation’s Brussels headquarters.
On this occasion, the Commissioner and the Minister also held a joint press conference stressing the full cooperation during the crisis among all players and the
unanimous support for calling an extraordinary meeting of European transport ministers on the following day with a view to safely resuming flights across
Europe as soon as possible.
The CFMU operations managers became
familiar faces and voices on European and
international media.
From left, Joe Sultana, Deputy Director CFMU, and Brian Flynn, Deputy Head
Operations CFMU, hold press briefings at EUROCONTROL Headquarters.
36
VIEWPOINT
The European Community is a relatively
recent player in the world of air
traffic management (ATM). However,
when we look back at the events over
the last six years it seems like decades
have passed. After the entry into force
　
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