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After Padova, Milano-Malpensa is the second operational unit from the
Italian air navigation provider ENAV to make use of this facility. Mr Matteo
Ergotti, ATC Training Manager at Malpensa, shares his overall impressions.
Can you please tell us
what was the primary
objective of your training?
The main objective was to carry out
refresher training on unusual circumstances/
emergencies and aircraft
performance, since both subjects
are included in my Unit Competence
Scheme.
How was the training
carried out?
The training was carried out in a classroom.
Each day a maximum of five air
traffic controllers could attend, each
one with their own PC. A total of 50
controllers followed the training. We
adopted a brainstorming approach –
holding open discussions on the two
issues (unusual circumstances and
aircraft performance) and progressing
together step by step.
How did EUROCONTROL
assist you in delivering
this training?
The EUROCONTROL Institute of Air
Navigation Services provided excellent
support within a short time –
explaining all the functionalities of the
tool and how to make it work, as well
as giving us advice on how to set up
the classroom. From the very first day, I
was able to monitor the progress of all
my air traffic controllers.
How did the controllers
find this new experience?
It was their first experience with the
EUROCONTROL e-learning facility. Air
traffic controllers’ feedback was generally
positive. It was pointed out, however,
that audio support would help to
ensure the right level of attention and
that it would be better to divide one
of the modules into several smaller
modules.
Are you planning to use
the EUROCONTROL
Training Zone again
in the future?
Why not? I would be interested in
organising a course on air traffic flow
management as tower air traffic controllers
should increase their awareness
of flow management-related
The EUROCONTROL Training
Zone is a digital learning environment,
consisting of a single
portal giving learners, instructors
and course managers access
to information about training at
EUROCONTROL.
It allows its members to interact
with each other, study training
material and organise training.
Most importantly, any training
organisation within the EUROCONTROL
Member States
can use Training Zone to manage
the delivery of their own
or EUROCONTROL’s e-learning
modules.
issues. In any case, I now know
what to expect from the Training
Zone team: kind support
and attention to my needs. n
For more information, please check:
http://trainingzone.eurocontrol.int
or send an email to
trainingzone.operations@eurocontrol.int
VISITS
Keen to offer its partners and the aviation community at large
the opportunity to learn more about what it is and what it does,
EUROCONTROL welcomes visitors, both individual and in organised
groups, to its premises. These are just a few recent visits:
5 David Forsyth (right) and David Burden (left), respectively
Chairman of Airservices Australia and Member of the
Board of Directors of Airservices Australia, were received by
the Director General on 11 March.
5 A delegation from the Japanese Civil Aviation Bureau
visited EUROCONTROL Headquarters on 18 February.
Presentations on the role of EUROCONTROL, the route
charges system and the Agency’s business planning
featured in the programme.
On 22 January, the Director General received a delegation
headed by Mr Karbelashvili, the Georgian Deputy
Minister for Economic Development. The delegation was
briefed on the EUROCONTROL accession process. 6
On 8 April, Mr Kapis, Director of the Civil Aviation Authority
of Poland (right), accompanied by Ms Agnieszka
Olfans, an EU issues expert, visited EUROCONTROL and
met the Director General.
On 19 March, Mr Gilles Tonelli (left), President of the EUROCONTROL
Permanent Commission and Minister for Public
Works, the Environment and Urban Development of the Principality
of Monaco, and Mr Henri Bayol, Vice-President of the
Permanent Commission and Head of the Civil Aviation Authority
of the Principality of Monaco, were received at Headquarters.
They were briefed on the Organisation’s institutional structure, the
role of the Permanent Commission, the role of EUROCONTROL and
the key challenges ahead and the ongoing reform of the Agency.
The visit concluded with a tour of the CFMU operations room. 6
　
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