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a complete review:
仭 Automated Support to ATS
仭 Classroom Instructional Techniques
Future ATM priorities
During 2004, the Institute concentrated on supporting
EUROCONTROL乫s wide range of activities,
including EATM programmes, training related to
the Strategic Safety Action Plan (SSAP), support to
ESARR 5 and flow management training. About
85% of the ATM training courses directly supported
EATM activities.
It is expected that the domain activities of
Environment and Security will generate training
requirements in the near future. The Institute
recently held discussions with the appropriate
Agency experts on these topics.
In the context of the SSAP, the need to develop
and deliver Safety Management and Safety
Regulation training will remain a high priority for
the next few years. ESARR 5 provides general
safety requirements for ATM personnel who are
responsible for safety-related tasks. Specific support
to ESARR 5 was provided through the OJTI
and Competency Assessment training courses for
Air Traffic Controllers.
36
COOPERATIVE
NETWORK DESIGN
IANS: TRAINING
FOR EXCELLENCE
2004 Highlights
> The provision of ab-initio training for air
traffic controllers for the Maastricht UAC
(MUAC) and Luxembourg continued and
during the year significant effort was devoted
to aligning the courses with the Common
Core Content in accordance with the EUROCONTROL
Safety Regulatory Requirement
for ATM Services乫Personnel (ESARR 5).
> E-learning courses are now part of our
day-to-day business. We have created
partnerships with ANSPs in Member States
and with the International Air Transport
Association to avoid duplication of work
and foster mutual understanding amongst
training providers.
> A European Foundation for Quality
Management (EFQM) assessment by EUROCONTROL
Agency assessors confirmed that
the Institute is improving its quality performance.
> The Training Division is responsible for thefollowing
core business activities:
仭 Air Traffic Management training
仭 ATC ab-initio training for MUAC and
Luxembourg
仭 Training development and support
activities
. . . . . . . . . .
. . . . . . . . . .
. . . . . . . . . .
ATM Training .
a change in the approach to selection
The Institute was only able to accommodate 75%
of the 4,000 requests for slots received in 2004.
Because demand for ATM training outstrips supply,
it is essential that stakeholders with genuine
training needs are given priority. The course attendance
selection process was therefore reviewed
and EATM and SRU experts were involved in the
course allocation procedure. Furthermore, additional
enrolment information, such as job title and
name, has contributed to the selection of the right
people to attend a given course at the right time.
The benefits of this modification can be seen in
recent participant satisfaction surveys.
37
Air Traffic Control
The Institute continued to meet the demand for
ab-initio training at the Maastricht Upper Area
Control Centre (MUAC). The ATC Training unit handled
three MUAC ab-initio intakes, totalling 46
students, plus six from Bosnia and Herzegovina
and Luxembourg. This amounted to a total of 1,305
student weeks.
In addition, ATC unit staff conducted a mapping
exercise aimed at ensuring that the MUAC abinitio
course complied with Common Core Content
guidelines in accordance with ESARR 5. Mapping
of the course is expected to be completed in
2005.
To improve the quality of the ab-initio end-product,
EUROCONTROL conducted a detailed review of
MUAC ab-initio recruitment and training processes.
Issues raised in the review are currently being
discussed by the Agency Operational Training
and Selection Group. The Institute then developed
a detailed action plan to improve the quality and
efficiency of its element of the ab-initio training
process. Discussions regarding the implementation
of the plan are currently underway with
MUAC.
MUAC and the Institute are currently reviewing
future MUAC training requirements. The aim is to
ensure that course size is optimised to provide
the Centre with a sufficient number of ab-initio
controllers at the right time and of the right quality
to meet their operational needs. In 2005, both
parties expect to complete this task, and to
agree on the level of resources and funding
required to achieve it. It is expected that the
agreement will be encapsulated and finalised in
　
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本文鏈接地址：EUROCONTROL Annual Report 2004(17)