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of the MTCD tool.
A vision for the future
Efforts to define a new operational concept
gained momentum in 2004 with two real-time simulations
to verify its validity. The new approach is
based on the notion of generic and dynamic sectorisation
and might see phased implementation
in the medium-term.
Human resources
On 31 December 2004, there were 420 staff in the
operations division, including 240 controllers,151 in
the engineering division and 49 administrative staff.
The year saw a slow, but steady increase in the
number of certified controllers, with a total of 14
new certifications. This increase comes as a relief
for sectors with the strongest demand for capacity.
A total of 22 new students started their air traffic
controller training at the Centre.
A high turnover of engineering staff was recorded
during 2004, owing to a wave of retirements. In
total, six engineering staff retired and ten were
recruited.
New organisational structures in the Operations
Division became effective on 1 December 2004,
paving the way for major managerial, organisational,
procedural and human resource improvements.
In 2005 the focus will be on achieving a cultural
change among Division staff.
As part of the Centre乫s new safety, health and environment
policy a non-smoking rule was introduced
in February 2004. Dedicated rooms were made
available to smokers. The alcohol and psychoactive
substance control policy was introduced in
December.
Enhancing security
As a result of the general security survey commissioned
in 2002, work began on upgrading the
security system. Circular sliding doors containing
electronically monitored access control functions
were installed at several entrances to the building,
while security-critical areas received a second
layer of access control.
Other projects planned in 2005 include upgrading
the closed circuit TV observation system, replacing
the fence detection system, re-designing the
main entrance hall and site entrance and creating
a dedicated entrance for deliveries.
During 2004, the MUAC participated in validation
activities of the European Regional Renegade
Information Dissemination System (ERRIDS),
aimed at optimising information sharing on security-
related incidents between civil and military
stakeholders, saving precious time needed to
73
respond to an operational security threat. Three
ERRIDS prototypes were installed and the Centre
participated in a real-time security threat simulation.
In 2005 a pre-operational test-bed will be
installed for further evaluation and development.
Financial management
The publication of the ATM Cost-Effectiveness
(ACE) 2002 Benchmarking Report in May 2004
confirmed that the MUAC was operating at high
cost-efficiency ratios. Efforts to increase further
operational productivity, to better control delays
and further trim total economic cost will continue.
In parallel, the total economic cost per flight was
slightly below that of 2003, at .124 per flight (vs.
.131 per flight in 2003), while the 乬Maastricht
equivalent unit rate乭 saw a reduction of 6.2%, from
.24 in 2003 to .22.5 in 2004.
Further cost efficiency measures were achieved
through a number of initiatives, including renegotiation
of contracts (energy, telecoms, catering,
cleaning, printing etc.), reduction of external support,
optimisation of support resources via
automation tools and savings in travel costs.
74
REGIONAL ATC
MAASTRICHT UAC:
EUROPE乫S ONLY
INTERNATIONAL ACC
2002 2003 2004
0
20
40
60
80
100
120
140 131
124
133
Delay cost
per movement
(all delays @62.)
Cost per
movement
Total
Total economic cost per flight
Cost per flight hour controlled
For 2004, the key results
for the MUAC operations were:
Cost-base 112 M. + 1.7%
Traffic 1,296,979 + 4.3%
Flight hours 475,485 + 7.6%
Service Units 4,975,235 + 8.4%
Delays 789,504 - 5.3 %
Equivalent unit rate 22.5. - 6.2 %
The ATM cost per flight hour controlled
amounted to .235.6, vs. .249.3 in 2003 and
.242.9 in 2002.
251 .
249
247
245
243
241
239
237
235
233
2002 2003 2004
242.9
249.3
235.6
Single European Sky
In 2004, the Directors General of Civil Aviation of
the Four States and EUROCONTROL decided to
create a high-level Task Force, the Maastricht
Legal Experts Task Force (MLE).
　
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本文鏈接地址：EUROCONTROL Annual Report 2004(35)