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costs. Accommodation is booked for those clients named on the
booking form only and no accommodation may be sublet, nor may
any additional persons be accommodated.
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INSURANCE FLIGHT DETAILS
web: www.ctaholidays.com tel: 0870 600 1123
Please read these booking conditions carefully as they form the
basis of the contract between CTA Holidays Limited as the tour
operator and yourself as the client, and set out our obligations
to you and yours to us.
CTA Holidays Limited also known as Cyprus Turkish Airlines
Holidays is a wholly owned subsidiary of Cyprus Turkish Airlines
Limited, trading as Kibris Turkish Airlines.
PAYMENT
A deposit of £75 per person must be paid and sent with a
completed, signed booking form together with the appropriate
insurance premium if required. On receipt of your booking
form we will issue a confirmation invoice as soon as your full
itinerary is confirmed. The total cost of your holiday is payable
to us no later than 8 weeks prior to departure. If the balance
remains unpaid after this date, we reserve the right to cancel
your booking and retain the deposit paid.
Any money paid by a customer to a travel agent in respect of
a booking with CTA Holidays is held by the agent on behalf of
CTA Holidays.
LATE BOOKINGS
Bookings received by us 8 weeks or less prior to departure
are deemed to be late bookings. When you make a definite
booking through your travel agent or by telephone directly to
us, you must pay the total cost of the booking at that time.
Should you subsequently cancel the reservation made you will
be subject to cancellation charges detailed in “Cancellation by
the Client”. A late booking may be accepted by us either by
telephone or by the issuance of a confirmation invoice.
ALTERATION BY THE CLIENT
CTA Holidays and its agents will do their utmost , but cannot
guarantee to comply with any request for alteration to a booking.
An amendment fee of £30 per person will be applied.
Please note that any amendment made after tickets have been
issued will be treated as a cancellation and will attract a minimum
charge of £207 per person.
CANCELLATION BY THE CLIENT
Cancellation of your holiday must be notified to us in writing.
The cancellation charges depend upon when your written
notice is received and will be levied as follows.
More than 42 days
prior to departure deposit only
29 - 42 days 45%
15 - 28 days 75%
7 - 14 days 90%
Less than 7 days 100%
CANCELLATION OR ALTERATION BY THE
COMPANY
The company reserves the right to modify or cancel any holiday,
flight schedule, accommodation or other arrangements,
in the event that the holiday chosen by the customer cannot
be provided for any reason. If the circumstances referred
to in the preceding paragraph occur before the customer’s
departure, the company undertakes to offer the customer
alternative arrangements, or, if this is not acceptable, a full
refund of all monies paid. We plan your holiday arrangements
many months in advance and although it is unlikely that we
have to make any changes to confirmed arrangements, it does
occasionally happen. Most changes are of a minor nature and
we will advise you (or your travel agent) at the earliest possible
date. Should we have to cancel a tour, holiday or other travel
arrangements as a result of hostilities, political unrest, or other
circumstances amounting to force majeure, we shall inform you
or your travel agent without delay and shall offer the choice
of an alternative holiday of at least comparable standard, if
available, or a prompt and full refund of all monies paid. Any
such refunds shall be sent to agents within 10 clear days and
to direct clients within 14 clear days. Should we be forced to
cancel your holiday for any reason other than force majeure or
non payment of outstanding balance, the company, in addition
to refunding all monies paid, will pay compensation as per the
table in the following paragraph.
IF WE CHANGE YOUR HOLIDAY
If a major change becomes necessary, we will inform you or
your travel agent as soon as is reasonably possible if there is
time before your departure. A major change is one that we
make to your holiday arrangements before departure that
involves changing your airport(s) except Heathrow, Stansted,
Luton, Gatwick, resort area or time of departure or return by
more than 12 hours, or offering accommodation with a lower
rating. You then have a choice of either:
A. Accepting the changed arrangements as notified to you.
B. Purchasing another available holiday from us.
　
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