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would have. Although technically correct, the controller’s
use of unusual, if not “non-standard” phraseology could
have caused a serious altitude deviation.... The controller
should have said, “Follow [the other carrier], maintain
7,000 feet.”
A sampling of recent ASRS
reports indicates that nonstandard
phraseology and
misinterpreted communications
continue to be cited as
contributing factors in
many incidents. While they
cannot address every
situation, the Controller’s Handbook (7110.65) and
the Airman’s Information Manual provide
standardized phraseology that could help eliminate
many communication errors.
Crossing the Line
The clearance given to this C172 instructor pilot and
student may have been misleading, but the time to clear
up any confusion was before crossing the hold short line.
■ After completing our run-up, we taxied to the hold short
line of Runway 16. My student was at the controls in the
left seat. He called the tower saying “Skyhawk holding
short Runway 16, ready for takeoff.” The tower replied,
“Skyhawk, taxi up and hold.” I thought the tower meant
taxi into position and hold...and we crossed the hold short
line. Tower then told us to stop and clear the runway. We
complied immediately, but the inbound plane elected to go
around. Factors contributing to this incident were the use
of non-standard phraseology by the tower, and my failure
to verify whether he meant “hold short” or “taxi into
position and hold.” To avoid this type of situation in the
future, I will always ask if I am not sure of a clearance,
especially before entering the active runway.
U-Turn? No, You Turn
Clear, concise communications are usually preferred over
lengthy conversations. In the case of this flight
attendant’s request, however, a few additional words
could have prevented the Captain’s misinterpretation.
■ Prior to engine start, company procedure requires
securing the cockpit door. This procedure was followed and
the door indicated “locked.” During climb out, the flight
attendant called the flight deck. The Captain answered
and after a brief conversation, he instructed me to level the
aircraft and prepare to return to [departure airport] due to
a disturbance in the cabin. During the descent, the
Captain assumed control of the aircraft. As we were
nearing [destination], the flight attendant called the flight
deck to ask if we were landing. I replied that we were. The
Captain took this opportunity to get additional
information regarding the situation in the cabin. She
advised him that the only problem was that the cockpit
door was open. The door was then secured and the flight
continued to its original destination. Apparently in her
initial report to the Captain, the flight attendant had
simply stated, “Turn around.” Her intent was for the
Captain to see the open door, but the Captain perceived her
comment to mean that the flight was in jeopardy and the
aircraft should be turned around and returned to
[departure airport].
It is with great sadness that we relate the
death of Captain Rex Hardy, the founding
editor of Callback. Rex was 88 when he passed
away on April 7 at his home in Monterey, CA.
Rex Hardy was a decorated Naval Aviator, test
pilot for Northrop Aviation, and Chief Pilot at
Lockheed before joining the team at NASA’s
Aviation Safety Reporting System. Rex
published the first issue of Callback in July,
1979 with the intent to provide an “interesting,
instructive, and even-sometimes-entertaining”
safety bulletin. Callback’s continuing
contribution to aviation safety is the result of
Rex Hardy’s vision, originality, and
determination.
Gone West
CCAALLLLBBAACCKK From NASA's Aviation Safety Reporting System
Number 296 May 2004
A Monthly Safety Bulletin
from
The Office of the NASA
Aviation Safety Reporting
System,
P.O. Box 189,
Moffett Field, CA
94035-0189
http://asrs.arc.nasa.gov/
ASRS Recently Issued Alerts On… April 2004 Report Intake
Air Carrier / Air Taxi Pilots 2194
General Aviation Pilots 757
Controllers 37
Cabin/Mechanics/Military/Other 94
TOTAL 3082
B737-200 flap carriage spindle failure
Eurocopter 120B main gearbox oil loss
C750 elevator control cable interference
Faded runway hold short lines at a foreign airport
Inadequate taxiway markings at a southern U.S. airport
■ I was landing at night.... I came in too fast. About 3/4
　
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