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3. Offer the passenger clear liquids or ice chips to prevent dehydration.
4. Consult with a ground-based physician if possible.
3.11.6 Use of an Onboard Medical Professional
·  Make an announcement requesting assistances from a medical professional
·  Check credentials, if company policy
·  Release medical equipment to medical volunteer
·  Allow the on board volunteer to collaborate with the ground-based physician if applicable
·  Obtain information for reporting (name, address, etc.)
3.11.7 Use of a Ground-based Physician
If a ground-based medical service is available, access as soon as possible. Important information
to be relayed includes the following:
·  Flight information
·  Destination
·  ETA
·  On board medical resources
·  Victim information
- Age
- Sex
- Description of the medical incident
- Allergies
- Medical history
- Chief complaint
- Assessment
- Vitalsigns
Section 3:Emergency Procedures December 2001
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- First aid provided & response
3.11.8 Use of In-flight Resources
Managing an in-flight medical emergency includes all appropriate resources on board. These
resources may include the following:
·  Medical Emergency Kits (see Appendix E for kit contents)
- First Aid Kit
- Emergency Medical Kit (EMK)
- Enhanced Emergency Medical Kit (EEMK)
·  Automated External Defibrillator (AED)
·  Suction Equipment
·  Oxygen
- Portable
- In-flight medical oxygen
- Oxygen masks, cannulas, tubing
·  Telemedicine devices
3.11.9 Death On Board
Death in-flight is traumatic for both passengers and crew. The following guidelines will assist
airline personnel in the management of death on board:
·  Make area around body as private as possible
·  Cover the body with a blanket – if possible place waterproof material under the body in case
of seepage of body fluids
·  If any medical devices such as electro pads are attached to the deceased person, leave them in
place (Note time life saving procedures were initiated and when they were stopped)
·  Arrange for medical authorities to meet the aircraft
Section 3:Emergency Procedures December 2001
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Section 4: Security December 2001
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SECTION 4 - SECURITY
This section contains a composite of the procedures in use by several United States Air Carriers
prior to the events on September 11, 2001. While security procedures, in general, are presently
under review by both regulators and operators in the aftermath of these events, the team felt that
the core of these procedures would still be of value to operators, until future procedures are
completed.
4.1 GENERAL SECURITY GUIDELINES
Security policies and procedures are developed by individual States and will vary accordingly.
The following are general security guidelines:
·  A regulatory security program should be approved and followed at all times; for example, in
the US, the Operator’s Air Carrier Standard Security Program (ACSSP) mandated by the
FAA should provide general directives and special procedures to be carried out by all
employees
·  Cabin crewmembers should be required to wear valid employee ID cards on their outermost
garment while on the operator’s property, crew buses, ramp, in hangars, offices, and airport
administration offices
·  All cabin crewmembers should go through the normal security screening process when
passing through security checkpoints
·  Crewmembers travelling as Auxiliary Cabin Crew Members or Extra Cabin Crew Members
should display proper identification to the gate agent, cabin crew and the PIC
·  Cabin crewmembers should challenge any individual in a secure area who does not display
proper identification
·  Pre-flight/pre-boarding responsibilities should include a visual check for any items that may
have been placed on board. Cabin crewmembers should be alert to unauthorized bags,
containers, or other items in the cabin, overhead bins and stowage compartments, lavatories,
and galleys. If found, cabin crewmembers should notify the flight deck crew. This check is
also to be accomplished between flight segments prior to passenger boarding. Question the
presence of all packages on the aircraft. Operator material in packages should always be
manifested; if appropriate documentation for packages is missing, or cannot be produced by
　
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