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response should be added to the database. If no follow-up is necessary, the report is closed out.
Reports should be reviewed with Operational Management on a regularly scheduled basis.
Cabin Safety will determine if a regulatory violation has occurred. If so, process the per the
operator’s State regulatory requirements. The purpose of these reports is to enable an effective
investigation and follow-up of occurrences and to provide a source of information for all
departments. The objective of disseminating reported information is to enable safety weaknesses
to be quickly identified.
Section 5: Support Activities December 2001
Issue 1
5-3
5.1.5 Distribution of the Report Results
A copy of the response is entered into the database for tracking and trending. After
investigation, the de-identified safety report and recommendations should be made available for
the benefit of all staff.
5.1.6 Reporting Database
Paper records can be maintained in a simple filing system, but such a system will suffice only for
the smallest of operations. Storage, recording, recall and retrieval are cumbersome tasks.
Preferably, reports should therefore be stored in an electronic database. This method ensures that
the Cabin Safety Officer can alert departments to incidents as they occur, and the status of any
investigation together with required follow-up action to prevent recurrence can be monitored and
audited on demand.
There are a number of specialised air safety electronic databases available (a list of vendors is
provided in Appendix B of the OFSH). The functional properties and attributes of individual
systems vary, and each should be considered before deciding on the most suitable system for the
Operator’s needs. Once information from the original report has been entered into an electronic
database, recall and retrieval of any number of single or multiple events over any period of time
is almost instantaneous. Occurrences can be recalled by aircraft type, registration, category of
occurrence (i.e., operational, technical, environmental, etc.) by specific date or time span.
The database should be networked to key departments within Cabin Operations, Flight
Operations and Engineering. It is the responsibility of individual department heads and their
specialist staffs to access records regularly in order to identify the type and degree of action
required to achieve the satisfactory closure of a particular occurrence. It is the Cabin Safety
Officer’s responsibility to ensure that calls for action on a particular event are acknowledged and
addressed by the department concerned within a specified timescale. The database should not be
used simply as an electronic filing cabinet.
5.1.7 Report Closure
Once the required action is judged to be complete and measures have been implemented to
prevent recurrence, a final report should then be produced from consolidated database entries.
The event can then be recommended for closure.
5.2 CABIN CREW TRAINING & QUALIFICATION
5.2.1 Suggested Training Requirements
Prior to assignment as a required crewmember, the Cabin Crewmember should have
satisfactorily completed the required basic indoctrination, ground training, initial, transition,
differences training, or recurrent classroom instruction and supervised in-flight experience
described in the Company training manual. The training areas in this section are based on the
United States model, and will vary from State to State.
Section 5: Support Activities December 2001
Issue 1
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A cabin crewmember should perform the assigned duties of a cabin crewmember under the
supervision of a Lead Cabin Crewmember for a minimum number of hours to be determined by
the Operator. [FAR 121.434/JAR-OPS 1.1012]
Initial ground training for cabin crewmembers should include a competence check to determine
ability to perform assigned duties and responsibility. [FAR 121.421/JAR-OPS 1.1005 & 1.1025]
·  A Cabin Crewmember who fails to pass initial, differences or recurrent training and/or a
competency check should be given additional ground training followed by a separate
examination and line check.
·  A Cabin Crewmember who has been trained and qualified by the Operator, but has become
unqualified to perform duties of a cabin crewmember due to not having received recurrent
training within the appropriate eligibility period, may not be used as a cabin crewmember
until re-qualification has been met in accordance with the following re-qualification chart:
TIME PAST MONTH DUE GROUND TRAINING QUALIFICATION
Up to and including 12 months
The period of Recurrent
Ground Training NOT
completed when due.
　
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