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Agreement with the airline.
Note 1:
Note 1
􀀃
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􀀃
MRO Access to AOLS Queries
MRO
Administrator
sends AOLS
Commercial
Agreement
No
MROSA or
Network
Agreement in
place?
Yes
3rd Party
Heavy Main.
facility?
Yes
Not available
to 3rd Party.
Refer to
catalog.
No
MRO obtains
agreement from
MRO
Administrator
Yes
Basic
Services
only?
Yes
No
Add Optional
Services?
MRO
Access to
AOLS
Query?
Yes
AOLS
Commercial
Agreement
signed?
Yes Yes No
MRO
Administrator
sends AOLS
DRA
AOLS
Yes
DRA
signed?
No
Yes Yes
Toulouse
authorised to
begin AOLS
connection
process
3rd Party/MRO Spares Information Queries􀀃
􀀃
3rd Party/MRO
Spares
Information
Query?
Yes Existing
Airbus
customer?
Instructions
provided by
Finance to set
up account
No
Can airline
provide
answer?
Yes
Yes
Airline to
provide answer
RCSM to
provide answer
AOG desk to
provide answer
Spares
Centre to
provide
answer
Contact
Vendor
AOG?
Yes
No
Airbus
Proprietary
Part query?
Yes
Spares
purchase,
lease or
IPC query?
Yes
No
Vendor P/N
query?
No
Tooling query?
Yes
Answer in
AOG Repair
Guide?
Yes
No
Yes Is answer in
TEM, AMM,
or MPD?
Yes
No
Yes
No
RCSM
assigned?
No
MROSA
signed?
No
Yes
Yes
P/N known?
Yes
See Technical
Assistance
Queries
No
3rd Party
with account
at Airbus?
Spares
Centre to
provide
answer
Spares
Centre to
provide
answer
Spares
Centre to
provide
answer
􀀃
􀀃
􀀃

AIRBUS S.A.S.
31707 BLAGNAC CEDEX, FRANCE
CONCEPT DESIGN GDCOS
REFERENCE 136/05
MAI 2005
PRINTED IN FRANCE
© AIRBUS S.A.S. 2005
ALL RIGHTS RESERVED
AIRBUS, ITS LOGO, A300, A310, A318,
A319, A320, A321, A330, A340, A380,
A400M ARE REGISTERED TRADEMARKS
AN EADS JOINT COMPANY
WITH BAE SYSTEMS
The statements made herein do not
constitute an offer. They are based on the
assumptions shown and are expressed in
good faith. Where the supporting grounds
for these statements are not shown, the
Company will be pleased to explain the basis
thereof. This document is the property of
Airbus and is supplied on the express
condition that it is to be treated as
confidential. No use of reproduction may be
made thereof other than that expressely
authorised.
Airbus contact details
Worldwide enquiries
MRO Support Management
Airbus SAS
Toulouse - France
e-mail: mro.support@airbus.com
Enquiries from North America
Maintenance & Engineering Services
Airbus North America Inc.
Herndon - USA
e-mail: mrosupport.americas@airbus.com
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