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maintained. The ARO utilizes the Enhanced
Computer Voice Reservation System (e−CVRS) to
make all reservations. Users may access the computer
system using a touch−tone telephone or via the
Internet. Requests for IFR reservations will be
accepted starting 72 hours prior to the proposed time
of operation at the affected airport.
3. The toll−free telephone number for obtaining
IFR reservations through e−CVRS at HDTAs is
1−800−875−9694. This number is valid for calls
originating within the United States, Canada, and the
Caribbean. The toll number for other areas is (703)
707−0568. The Internet address for the e−CVRS Web
interface is: http://www.fly.faa.gov/ecvrs.
For more detailed information on operations and
reservation procedures at an HDTA, please see
Advisory Circular 93−1, Reservations for Unscheduled
Operations at High Density Traffic Airports. A
copy of the Advisory Circular may be obtained via the
Internet at: http://www.faa.gov.
b. Special Traffic Management Programs
(STMP).
1. Special procedures may be established when
a location requires special traffic handling to
accommodate above normal traffic demand (e.g., the
Indianapolis 500, Super Bowl, etc.) or reduced
airport capacity (e.g., airport runway/taxiway
closures for airport construction). The special
procedures may remain in effect until the problem has
been resolved or until local traffic management
procedures can handle the situation and a need for
special handling no longer exists.
2. There will be two methods available for
obtaining slot reservations at the ATCSCC: the web
interface and the touch−tone interface. If these
methods are used, a NOTAM will be issued relaying
the web site address and toll−free telephone number.
Be sure to check current NOTAMs to determine:
what airports are included in the STMP; the
2/19/04 AIM
Services Available to Pilots 4−1−21
dates and times reservations are required; the time
limits for reservation requests; the point of contact for
reservations; and any other instructions.
c. Users may contact the ARO at 703−904−4452 if
they have a problem making a reservation or have a
question concerning the HDTA/STMP regulations or
procedures.
d. Making Reservations.
1. Internet Users. Detailed information and
User Instruction Guides for using the Web Interface
to the reservation systems are available on the
websites for the HDTA (e−CVRS) and STMPs
(e−STMP).
2. Telephone users. When using the telephone
to make a reservation, you are prompted for input of
information about what you wish to do. All input is
accomplished using the keypad on the telephone. The
only problem with a telephone is that most keys have
a letter and number associated with them. When the
system asks for a date or time, it is expecting an input
of numbers. A problem arises when entering an
aircraft call sign or tail number. The system does not
detect if you are entering a letter (alpha character) or
a number. Therefore, when entering an aircraft call
sign or tail number two keys are used to represent
each letter or number. When entering a number,
precede the number you wish by the number 0 (zero)
i.e. 01, 02, 03, 04, . . .. If you wish to enter a letter, first
press the key on which the letter appears and then
press 1, 2, or 3, depending upon whether the letter you
desire is the first, second, or third letter on that key.
For example to enter the letter “N” first press the
“6” key because “N” is on that key, then press the
“2” key because the letter “N” is the second letter on
the “6” key. Since there are no keys for the letters “Q”
and “Z” e−CVRS pretends they are on the number
“1” key. Therefore, to enter the letter “Q”, press 11,
and to enter the letter “Z” press 12.
NOTE−
Users are reminded to enter the “N” character with their
tail numbers. (See TBL 4−1−4.)
TBL 4−1−4
Codes for Call Sign/Tail Number Input
Codes for Call Sign/Tail Number Input Only
A−21 J−51 S−73 1-01
B−22 K−52 T−81 2−02
C−23 L−53 U−82 3−03
D−31 M−61 V−83 4−04
E−32 N−62 W−91 5−05
F−33 O−63 X−92 6−06
G−41 P−71 Y−93 7−07
H−42 Q−11 Z−12 8−08
　
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