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1.5.1.2 The quality system should include a quality assurance programme which contains procedures designed to verify that all tasks are being conducted in accordance with all applicable requirements, standards and procedures. The quality assurance system, and the quality manager, should be acceptable to the CAA, and should be described in relevant documentation.
1.5.2 Alternative to a quality assurance system
When the CAA issuing the approval agrees that setting up a comprehensive quality assurance system is not appropriate, the CAA may accept a simpler method of quality verification.
1.5.3 Items specific to maintenance
For maintenance purposes, the operator’s system described in 1.5.1 and 1.5.2 above, should include at least monitoring:
a)  that the maintenance activities related to the responsibilities of the operator are being performed in accordance with accepted procedures;
b)  that all contracted maintenance is carried out in accordance with the contract;
c)  that implementation actions related to mandatory continuing airworthiness information are performed in time; and
d)  the continued compliance with the appropriate provisions of this chapter.
1.5.4  Subcontracting of monitoring
If, in case of a small operator, the monitoring as described in 1.5.1 above is subcontracted, the technical details of the contract should be submitted to the CAA for review and acceptance.
1.6 Operator’s operations manual and maintenance control manual
1.6.1 Annex 6, Part I, Section 4.2.2 and Part III, Section II, Section 2.2.2 require operators to ensure that an operations manual is provided for the use and guidance of their operational personnel. The operator is required to ensure that the manual is amended and revised as necessary and that copies of changes are distributed to holders of the manual. [For additional information, see ICAO Doc. 9376 containing the guidance material on preparation of the operations manual].
1.6.2 Annex 6, Part I, 8.2 and Part III, Section II, 6.2 require operators to ensure that a maintenance control manual is provided for the use and guidance of their maintenance and operational personnel as applicable. The operator is required to ensure that the manual is amended and revised as necessary and that copies of changes are distributed to holders of the manual. Annex 6, Part III, Section II, 6.2 and Part I,
8.2.1 specify that the design of this manual shall observe the human factors principles. 
Note.— Guidance material on the application of human factors principles can be found in the Human Factors Training Manual (ICAO Doc 9683).
1.6.3 Annex 6, Part I, 11.2 and Part III, Section II, 9.2 specify the subjects that shall be included in the maintenance control manual. The manual may be issued in separate parts, but must be acceptable to both the State of the Operator and the State of Registry. The required contents of the maintenance control manual, per Annex 6, are as follows:
a)  a description of the procedures required to ensure that:
1)  each aircraft is maintained in an airworthy condition;
2)  the operational and emergency equipment necessary for the intended flight is serviceable; and
3)  the Certificate of Airworthiness of each aircraft remains valid;
b)  a description of the administrative arrangements between the operator and the approved maintenance organization;
c)  a description of the maintenance procedures and the procedures for completing and signing a maintenance release when maintenance is based on a system other than that of an approved maintenance organization;
d)  the names and duties of the person or persons employed to ensure that all maintenance is carried out in accordance with the maintenance control manual;
e)  a reference to the maintenance programme (refer to 1.5.3 of this Chapter);
f)  a description of the methods used for the completion and retention of the operator’s maintenance records which show:
　
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