第四章高效講話 ....................................................................................................................... 65
一、講話的定義及重要性 .................................................................................................. 65
二、對講話內容進行充分準備 .......................................................................................... 65
三、高效講話技巧 .............................................................................................................. 66
Chapter 5 Letter Writing ............................................................................................................73

5.1 Steps to Be Taken to Get Letter Right..........................................................................73

5.2 Dealing with Different Types of Letters.......................................................................79
Exercises ...............................................................................................................................81
第五章商務信函 ....................................................................................................................... 83
一、商務信函的基本構成 .................................................................................................. 83
二、商務信函的格式 .......................................................................................................... 87
三、書寫商務信函的步驟 .................................................................................................. 90
四、正確處理不同形式商務信函應遵循的原則 .............................................................. 91
五、日常交往商務信函實例 .............................................................................................. 92
六、進出口貿易商務信函實例 ........................................................................................ 100
Chapter 6 Report Writing ......................................................................................................... 123

6.1 Objectives................................................................................................................... 123

6.2 Preparation ................................................................................................................. 124

6.3 Writing ....................................................................................................................... 126

6.4 Review........................................................................................................................ 128

6.5 Making a Summary .................................................................................................... 129
Exercises ............................................................................................................................. 129
第六章報告的書寫 ................................................................................................................. 131
一、高質量報告的重要性 ................................................................................................ 131
二、報告的定義和類型 .................................................................................................... 131
三、商務報告的基本寫作原理 ........................................................................................ 132
四、商務報告的構成 ........................................................................................................ 132
五、書寫報告的準備工作及書寫步驟 ............................................................................ 134
六、核檢報告 .................................................................................................................... 135
七、報告后的總結 ............................................................................................................ 135
Chapter 7 Preparing Resume....................................................................................................139
　
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